A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

  • ArtificialLink
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    10 months ago

    I ran into an AI order taker at a checkers. It was very weird and generally a bad experience

      • ArtificialLink
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        10 months ago

        It was definitely more akin to one of those awful phone lines where you have to say something to progress than someone pressing buttons

    • Mac@mander.xyz
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      10 months ago

      There is one at a nearby Rallyes. It worked fine for me.

      What problems did you have? To me it just felt like an automated voicemail process.