From the opinion piece:
Last year, I pointed out how many big publishers came crawlin’ back to Steam after trying their own things: EA, Activision, Microsoft. This year, for the first time ever, two Blizzard games released on Steam: Overwatch and Diablo 4.
They won me over permanently when they instituted a refund policy.
Not just a refund policy but a refund policy where you can just say ‘yeah this shit sucks yo’
You’re not wrong. 💯
I rarely am. I’m a very wise man.
It took the australian government to do it, but at least they did it in the best possible way after being forced to, instead of throwing a tantrum and having people need to talk to a support person.
Steam did have refund policy and I have returned games in the past, but it was a review process.