From 2015 to 2022, I spent hundreds of hours on Duolingo, translating articles, answering language questions on the forums, and helping to improve the smaller courses by reporting mistakes.
There are thousands of volunteers who donated their labour to Duo: the course creators who wrote their courses, the volunteers who created grammar guides (some smaller languages had an entire second course in the forums), the wiki contributors, the native speakers who answered questions in the sentence discussions.
All of their work made Duolingo the powerhouse it is today. Duo was built by a community who believed in its original mission: language learning should be free and accessible.
Bit by bit all of our work was hidden from us as Duolingo became a publicly-traded company. And now that work is being fed into their AI as training data.
Well, I've learned the true lesson of Duolingo: never give a corporation your labour for free. Don't ever trust them, no matter what they say. Eventually greed will consume any good intentions.
#duolingo #languagelearning #enshittification #capitalism
It’s not that they didn’t know that they could. It’s that they didn’t think they would.
Because—and I say this as a user of Duolingo who first started using it after the old comments were made read-only, but before they were removed entirely—it’s fucking insane that they did. Those comments were so useful to the user. I don’t know how many times I went to them to have some aspect of the lesson explained to me because the app itself doesn’t actually do any real “teaching”, it just tells you that you got it wrong and what the right answer is. The comments from users helped explain the nuance in word meaning, or the relevant grammar rule, helping add enormous value. By removing them they are literally making their product worse for no gain.
People thinking that they’d act rationally wouldn’t expect that.
It’s not that they didn’t know that they could. It’s that they didn’t think they would.
Because—and I say this as a user of Duolingo who first started using it after the old comments were made read-only, but before they were removed entirely—it’s fucking insane that they did. Those comments were so useful to the user. I don’t know how many times I went to them to have some aspect of the lesson explained to me because the app itself doesn’t actually do any real “teaching”, it just tells you that you got it wrong and what the right answer is. The comments from users helped explain the nuance in word meaning, or the relevant grammar rule, helping add enormous value. By removing them they are literally making their product worse for no gain.
People thinking that they’d act rationally wouldn’t expect that.