i tried to update my credit card so they won’t send me daily fucking emails that i “owe” them $30 (because a gym membership definitely needs to be a cOnTraCt, sure, sure), but the website didn’t work, so I tried calling their “automated” system, whereupon after entering my info to the robot, it gave up and connected me to a guy who i had to speak do and do it all over again.

then they made the poor guy literally ask at the end ‘are you satisfied with my service today’

  • originalucifer@moist.catsweat.com
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    10 months ago

    its a purposeful way of extracting money from a group they know wont fully utilize what they are selling.

    they want you to sign up, and forget about it. its a scam.

    • Mario_Dies.wav@lemmy.dbzer0.com
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      10 months ago

      Yeah, that’s why I’m alright sticking to the exercise I can access for free: walking, cycling, longboarding, calisthenics…

      I feel like I’m in better shape now than I was when I had an actual gym membership

      You’ve also described why I tend to avoid a lot of subscription based services.

    • Delphia@lemmy.world
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      10 months ago

      Its not a “scam” by definition because you are getting what you pay for. But yeah its predatory as fuck.

      • Nollij@sopuli.xyz
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        10 months ago

        Given that many tell you how easy it is to cancel when it’s not, those are scams.