• ThatWeirdGuy1001@sh.itjust.works
      7·
      11 months ago

      l couldn’t care less about customer service people acting like they don’t care but for the love of all fuck stop making me deal with machines that have the interactive capability of a fuckin see n say

    • Appoxo@lemmy.dbzer0.com
      5·
      11 months ago

      As soon as I kill the line the chance of the first sound coming out of is is a groan about something they did is 75%.

        • Appoxo@lemmy.dbzer0.com
          7·
          11 months ago

          You and me are the exception.
          We try to do our research before calling customer service. Many non-technical people just call because they are unwilling or unable to research.

          Tbf though: I can ask some very stupid questions at times while assuming only the best from the once around me. Am working on it but everyone is flawed to some degree. Nobodys perfect!

    • EricHill78@lemmy.world
      4·
      11 months ago

      I work in customer service and you are correct. I have to show empathy even though I could care less. I feel like an actor at times.

  • chase_what_matters@lemmy.worldEnglish
    7·
    11 months ago

    Best case scenario. Often I’m transferred along like a hot potato and the next sad sap can’t help, or I get eternal hold music then disconnected.

    Health insurance and healthcare bureaucracy is hell.

    • Mercival@lemm.eeEnglish
      2·
      11 months ago

      Have you ever lasted long enough, to find and defeat the final boss of customer support?

      • skulblaka@kbin.social
        3·
        11 months ago

        The final boss of customer support is your own patience. If you’re willing to sit on hold for 15 hours and get tossed around like a hot potato, you can resolve anything. But you’ll feel every minute that you spend doing it.

        So, no, I’ve never defeated the final boss.