Its incredibly wasteful, but there is another perspective.
When that microscope was purchased, it formed part of someone’s budget throughout its service life. Support would have been guaranteed for that service life, but that life has now expired.
The company isn’t obligated to assist buyers beyond that service life, and doing so would eat into current and future profits.
There is not a single commenter (nor downvoter) in this thread who would open the source for that microscope if they owned that microscope company.
Companies used to release switchboard schematics and detailed instructions on how to maintain an repair their products all the time. Products becoming unrepairable and unsupported is a relatively new trend.
That’s why people are now trying to get the government involved to reverse that trend and go back to the old times where you had access to everything you needed to maintain your equipment.
This perspective is the one that is brought to you by late stage capitalism, and is pretty obviously unethical. The microscope didn’t break, your company broke it. The hardware still works, it’s still functional, your company breaking it because part of your business plan is planned obsolescence isn’t even close to something we should tolerate, and especially in a climate conscience environment should be working really hard to do away with. This is also a relatively new phenomenon, right to repair didn’t become a movement until companies started not only not supporting their products, but actively blocking attempts at support the products because of planned obsolescence and overpriced support contracts.
Which brings me to the other big problem with this comment. Everyone replying saying “no I wouldn’t do that,” including me, would probably absolutely do what you’re saying in a lot of cases. This is again, just part of capitalism. Profit must always go up, we must always feed the beast. Cultural norms now dictate this, and you can find someone justifying even the worst shit in just about every thread because our brains are so broken by this.
Our laws should take account for this. No business model should trump basic ethics. People generally fall into this behavior. If you’re outright designing it this way, please board the next rocket for the sun.
Its incredibly wasteful, but there is another perspective.
When that microscope was purchased, it formed part of someone’s budget throughout its service life. Support would have been guaranteed for that service life, but that life has now expired.
The company isn’t obligated to assist buyers beyond that service life, and doing so would eat into current and future profits.
There is not a single commenter (nor downvoter) in this thread who would open the source for that microscope if they owned that microscope company.
Companies used to release switchboard schematics and detailed instructions on how to maintain an repair their products all the time. Products becoming unrepairable and unsupported is a relatively new trend.
That’s why people are now trying to get the government involved to reverse that trend and go back to the old times where you had access to everything you needed to maintain your equipment.
This perspective is the one that is brought to you by late stage capitalism, and is pretty obviously unethical. The microscope didn’t break, your company broke it. The hardware still works, it’s still functional, your company breaking it because part of your business plan is planned obsolescence isn’t even close to something we should tolerate, and especially in a climate conscience environment should be working really hard to do away with. This is also a relatively new phenomenon, right to repair didn’t become a movement until companies started not only not supporting their products, but actively blocking attempts at support the products because of planned obsolescence and overpriced support contracts.
Which brings me to the other big problem with this comment. Everyone replying saying “no I wouldn’t do that,” including me, would probably absolutely do what you’re saying in a lot of cases. This is again, just part of capitalism. Profit must always go up, we must always feed the beast. Cultural norms now dictate this, and you can find someone justifying even the worst shit in just about every thread because our brains are so broken by this.
Our laws should take account for this. No business model should trump basic ethics. People generally fall into this behavior. If you’re outright designing it this way, please board the next rocket for the sun.
@DogMuffins @fossilesque There are many companies that are happy to support their products for decades *for a price*.
That’s what I’m saying.
You can’t force a company to support something. They will just quote an unreasonable price for support.