• 2 Posts
  • 144 Comments
Joined 1 year ago
cake
Cake day: July 13th, 2023

help-circle














  • Netflix bungled this. They could have said “starting on January 1, 2022, no new accounts will be able to share passwords between households.”

    No one would cancel. Some would probably go to a cheaper tier but would keep their accounts active forever. Plus, people who share accounts don’t cancel because their family members might be watching. Netflix’s churn rate would have embarrassed HBO and Disney.

    But no, they are chasing shortsighted, anti-customer gains and now are reaping what they sowed.