As someone who directly manages faxing in the company i work for, yup! In Healthcare and we send out results to doctors and hospitals through faxing all day every day. We have mostly converted to electronic fax. We still control the servers on prem but the account is linked to a cloud solution so all the faxes are created with the servers and instead of using our own telephony solution like we used to, we send directly over internet to the provider who then sends out to the clients at the last leg. Hundreds of thousands of pages every month. From my understanding, it’s still the easiest solution to get away with not having to implement some new system that will be subjected to audits. Faxes are accepted, and little is required to show for compliance.
Interesting, how is eFax any more secure than email? The advantage of fax is it’s one machine to one machine, no possibility of interception without physically tapping the POTS line.
It’s not. Information is secure at rest and encrypted during transfer, but once it reaches the part where it is sent over voip using a telecom provider, it has the same issues as it always did. We use it because its the best way to send this many faxes, as well as automate things using our internal applications to send faxes through it as well as other applications that we leverage its API to use the service. One advantage that makes it semi more secure is if we send a fax to another client that also uses the same service as we are then then it’s actually a secure stream for the entire path.
I used to work at a retail store not even ten years ago, and we would submit delivery orders via fax. It’s weird until you realize they’re great for reliability and record-keeping. No batteries needed, totally existing infrastructure, kinda fun to use tbh.
They’re common in the US too in doctors offices and hospitals because of the security requirements of transmitting patient records and such.
As someone who directly manages faxing in the company i work for, yup! In Healthcare and we send out results to doctors and hospitals through faxing all day every day. We have mostly converted to electronic fax. We still control the servers on prem but the account is linked to a cloud solution so all the faxes are created with the servers and instead of using our own telephony solution like we used to, we send directly over internet to the provider who then sends out to the clients at the last leg. Hundreds of thousands of pages every month. From my understanding, it’s still the easiest solution to get away with not having to implement some new system that will be subjected to audits. Faxes are accepted, and little is required to show for compliance.
Interesting, how is eFax any more secure than email? The advantage of fax is it’s one machine to one machine, no possibility of interception without physically tapping the POTS line.
It’s not. Information is secure at rest and encrypted during transfer, but once it reaches the part where it is sent over voip using a telecom provider, it has the same issues as it always did. We use it because its the best way to send this many faxes, as well as automate things using our internal applications to send faxes through it as well as other applications that we leverage its API to use the service. One advantage that makes it semi more secure is if we send a fax to another client that also uses the same service as we are then then it’s actually a secure stream for the entire path.
I used to work at a retail store not even ten years ago, and we would submit delivery orders via fax. It’s weird until you realize they’re great for reliability and record-keeping. No batteries needed, totally existing infrastructure, kinda fun to use tbh.