• messibusiness@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    10 months ago

    I got trained in crisis situation management by emergency medical staff, and they freely admit they stole everything they know from airline safety measures.

    Airlines are the safest thing in the world and are pioneers in communication skills during stress situations. They more or less invented the checklist and the ‘close the loop’ theory.

    It’s not before time that something like the VAR staff, with millions of pounds at stake on every decision, was professionalised.